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Sales 銷售

? Guarantees excellent customer welcome and supervises sales to ensure customer satisfaction and that the qualitative standards required by our brand are maintained.

確保在迎賓時提供優(yōu)質(zhì)的服務(wù),，指導(dǎo)銷售人員保證客戶滿意度,，達到品牌所要求 的質(zhì)量標準

? Guarantees efficient management and problem solving for all sensitive cases and for any claims which may happen during the Sales process.

確保管理的有效性，妥善解決所有在銷售過程中可能發(fā)生的敏感事件和投訴

Public Relations 公共關(guān)系

? Collects all relevant information useful for a better market’s knowledge (i.e.: info on local hotels, clubs, celebrities and habits), helping to build solid relationship with whom can increase the customers traffic in the Store.

搜集所有市場相關(guān)信息以提升市場知識（例如：當?shù)鼐频?、俱樂部會所,、知名人?、地方習(xí)慣等相關(guān)信息）,，并與能夠增加店鋪顧客相關(guān)人士或機構(gòu)建立起良好的關(guān)系

? Collaborates with Retail Events Department to organize local events.

與零售活動部門合作,，組織當?shù)鼗顒拥恼归_

Store Staff 店鋪員工

? Build the team coordinating its activities in order to make sure that each team member is always motivated and competent.

構(gòu)建團隊并協(xié)調(diào)活動，確保每個團隊成員都是積極且具備該職位要求的能力水平

? Is responsible for the Store planning, organizes and plans activities ensuring that the available resources can manage the expected workload.

負責店鋪規(guī)劃，組織并計劃相關(guān)活動,，合理規(guī)劃可用資源以完成預(yù)計的工作量

? Defines quantitative and qualitative objectives and ensures they are achieved by analyzing results, verifying monthly activities and setting up yearly assessments.

制定定性定量的指標,，并通過分析業(yè)績、月度活動評估及年度評估等方式確保指標的達成

? Ensures professional growth and training of the staff, by constantly stimulating them.

通過持續(xù)的激勵和培訓(xùn)以確保員工專業(yè)素養(yǎng)的提升

Product 產(chǎn)品

? Knows market trends and main competitors.

了解市場趨勢與主要競爭對手

? Provides timely and useful feedback on product to Retail Merchandiser.

針對產(chǎn)品,，向零售采購專員提出及時,、有效的反饋

Visual 視覺陳列

? Ensures that the Store image and product care are in line with corporate standards and that the Staff is made to feel responsible as well to maintain these standards.

確保店鋪形象及貨品護理符合公司標準，確保員工對維護該標準具有責任感

Stockroom庫房

? Optimizes stockroom management in order to make sure that stocks are stored as efficiently as possible to ease the sales, in collaboration with the Store Operations.

優(yōu)化庫房管理,，通過與店鋪運營部門的合作以確保庫存管理盡可能有效的支持銷售

? Supervises, controls and manages all the activities about year-end, sector and rotation stock takes by product category in collaboration with Store Operations and he/ she is as well responsible for the results.

與店鋪運營部合作,，監(jiān)督、控制并管理所有類別貨品在年終盤點,、品類盤點,、與周轉(zhuǎn)中的庫存情況，并對相關(guān)結(jié)果負責

Procedures 流程

? Makes sure that internal procedures are followed.

確保遵守內(nèi)部工作流程

? Deals with administration and accounting responsibilities.

承擔行政管理及財務(wù)責任

*College degree or diploma holder

*Over 6 years' experiences in luxury brand or premium hotel of which at least 2 years at supervisory level

*Possess excellent leadership skills with strong sense of responsibility & self-motivated

*Good oral and written communication in English and Chinese

*Familiar with windows and office application

*Passionate about a career in fashion