公司簡(jiǎn)介
![北京王府井希爾頓酒店](http://cdn.moseeker.com/upload/logo/f2568793-d1e1-4fa4-9fa0-d888fbf1e5d7.jpg)
Description - Internal
Position Statement /What will I be doing? Position Summary (bullet points)
職位陳述/我的具體職責(zé)是什么? 職位概述(要點(diǎn))
· Support and motivate colleagues
協(xié)助并激勵(lì)同事
· Conduct room escorting and room orientations accordingly
盡可能陪同客人進(jìn)入房間并進(jìn)行介紹
· Efficiently perform all reception duties (accurate completion of forms, securing of payment)
高效完成日常接待工作(表格單據(jù)填寫(xiě)規(guī)范,,付款方式有保障)
· Internally and externally promote and coordinate delivery of HHonors program benefits
全面地促進(jìn)和宣傳希爾頓榮譽(yù)會(huì)員計(jì)劃的優(yōu)勢(shì)
· Maintain updated and accurate guest profiles
實(shí)時(shí)更新客歷檔案以確保其準(zhǔn)確性
· Proactively seek guest comments and feedback
積極主動(dòng)地尋求客人的建議和反饋
· Accurately update and maintain guest information in the PSB system
保證客人信息正確、完整的錄入中國(guó)公安報(bào)告系統(tǒng)
What are we looking for?
我們尋找什么樣的人才?
Specific Job Knowledge, Skill and Ability工作技能技巧要求:
· High school certificate- required
Diploma or University degree in Hotel & Catering Management- desirable
高等學(xué)校畢業(yè)證
酒店和餐飲管理學(xué)校的文憑或?qū)W位——優(yōu)先考慮
· Competent English language skills and proficient in Mandarin Chinese
英語(yǔ)熟練,,普通話流利