公司簡介
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This position is concerned with over-all operation of Housekeeping and Laundry and coordinating with all related department mainly Food & Beverage, Front Office and Engineering.
本崗位負(fù)責(zé)客房部和洗衣房的所有部門的運營,并且協(xié)調(diào)餐飲部,、前廳部及工程部等其它部門。
1. To direct the activities of Housekeeping daily operation to maintain and improve high cleaning standard of guestrooms and public areas as well as courteous service to guest.
指導(dǎo)監(jiān)督客房部每天的運營,,保證客房和公共區(qū)域都達(dá)到清潔標(biāo)準(zhǔn)以及所有員工的對客服務(wù)水準(zhǔn),。
2. To establish the skills analysis manual for all the team member in Housekeeping Department.
親自為本部門的所有員工制定職業(yè)技能分析。
3. To administrate the hiring and handle the resignation, rewards, reprimand of all the team member in Housekeeping and Laundry Departments in consulting with Personnel Office.
與人事部門配合,,執(zhí)行對本部門員工的雇傭解聘,、薪金獎勵及罰金制度。
4. To establish standard of cleanliness for all the area under his / her control.
確保所有區(qū)域都達(dá)到了清潔標(biāo)準(zhǔn),。
5. To institute working rules and practices to meet these standard.
建立一系列工作標(biāo)準(zhǔn)并且使員工達(dá)到標(biāo)準(zhǔn)要求,。
6. To establish training program, methods and procedures for development of employees.
為員工制訂設(shè)計培訓(xùn)計劃、方法及步驟,。
7. With the assistance of subordinates, to supervise team member of Floor Supervisors, Room attendants both in public area and guest rooms. Linen room attendants, Seamstresses, Carpet men, Order Takers, Clerks and Laundry Workers.
在助手的協(xié)助下,,監(jiān)督樓層主管、樓層服務(wù)員,、布草房員工,、縫紉工清潔工、定貨員,、文員及洗衣房員工的正常工作,。
8. To balance team member working schedule to meet peak and slack periods and maintain a close payroll control.
平衡協(xié)調(diào)淡旺季的員工工作安排,維持控制工資成本,。
9. To prepare annual uniform budget, annual Housekeeping FF&E and operating equipment budget in consulting with management and the relevant department.
This position is concerned with over-all operation of Housekeeping and Laundry and coordinating with all related department mainly Food & Beverage, Front Office and Engineering.
本崗位負(fù)責(zé)客房部和洗衣房的所有部門的運營,并且協(xié)調(diào)餐飲部,、前廳部及工程部等其它部門,。
1. To direct the activities of Housekeeping daily operation to maintain and improve high cleaning standard of guestrooms and public areas as well as courteous service to guest.
指導(dǎo)監(jiān)督客房部每天的運營,保證客房和公共區(qū)域都達(dá)到清潔標(biāo)準(zhǔn)以及所有員工的對客服務(wù)水準(zhǔn),。
2. To establish the skills analysis manual for all the team member in Housekeeping Department.
親自為本部門的所有員工制定職業(yè)技能分析,。
3. To administrate the hiring and handle the resignation, rewards, reprimand of all the team member in Housekeeping and Laundry Departments in consulting with Personnel Office.
與人事部門配合,執(zhí)行對本部門員工的雇傭解聘,、薪金獎勵及罰金制度,。
4. To establish standard of cleanliness for all the area under his / her control.
確保所有區(qū)域都達(dá)到了清潔標(biāo)準(zhǔn)。
5. To institute working rules and practices to meet these standard.
建立一系列工作標(biāo)準(zhǔn)并且使員工達(dá)到標(biāo)準(zhǔn)要求,。
6. To establish training program, methods and procedures for development of employees.
為員工制訂設(shè)計培訓(xùn)計劃,、方法及步驟。
7. With the assistance of subordinates, to supervise team member of Floor Supervisors, Room attendants both in public area and guest rooms. Linen room attendants, Seamstresses, Carpet men, Order Takers, Clerks and Laundry Workers.
在助手的協(xié)助下,,監(jiān)督樓層主管,、樓層服務(wù)員、布草房員工、縫紉工清潔工,、定貨員,、文員及洗衣房員工的正常工作。
8. To balance team member working schedule to meet peak and slack periods and maintain a close payroll control.
平衡協(xié)調(diào)淡旺季的員工工作安排,,維持控制工資成本,。
9. To prepare annual uniform budget, annual Housekeeping FF&E and operating equipment budget in consulting with management and the relevant department.