Sales 銷售
? Guarantees excellent customer welcome and supervises sales to ensure customer satisfaction and that the qualitative standards required by our brand are maintained.
確保在迎賓時(shí)提供優(yōu)質(zhì)的服務(wù),指導(dǎo)銷售人員保證客戶滿意度,,達(dá)到品牌所要求的質(zhì)量標(biāo)準(zhǔn)
? Guarantees efficient management and problem solving for all sensitive cases and for any claims which may happen during the Sales process.
確保管理的有效性,,妥善解決所有在銷售過程中可能發(fā)生的敏感事件和投訴
Public Relations 公共關(guān)系
? Collects all relevant information useful for a better market’s knowledge (i.e.: info on local hotels, clubs, celebrities and habits), helping to build solid relationship with whom can increase the customers traffic in the Store.
搜集所有市場(chǎng)相關(guān)信息以提升市場(chǎng)知識(shí)(例如:當(dāng)?shù)鼐频辍⒕銟凡繒?huì)所,、知名人士 ,、地方習(xí)慣等相關(guān)信息),并與能夠增加店鋪顧客相關(guān)人士或機(jī)構(gòu)建立起良好的關(guān)系
? Collaborates with Retail Events Department to organize local events.
與零售活動(dòng)部門合作,,組織當(dāng)?shù)鼗顒?dòng)的展開
Store Staff 店鋪員工
? Build the team coordinating its activities in order to make sure that each team member is always motivated and competent.
構(gòu)建團(tuán)隊(duì)并協(xié)調(diào)活動(dòng),,確保每個(gè)團(tuán)隊(duì)成員都是積極且具備該職位要求的能力水平
? Is responsible for the Store planning, organizes and plans activities ensuring that the available resources can manage the expected workload.
負(fù)責(zé)店鋪規(guī)劃,組織并計(jì)劃相關(guān)活動(dòng),,合理規(guī)劃可用資源以完成預(yù)計(jì)的工作量
? Defines quantitative and qualitative objectives and ensures they are achieved by analyzing results, verifying monthly activities and setting up yearly assessments.
制定定性定量的指標(biāo),,并通過分析業(yè)績(jī)、月度活動(dòng)評(píng)估及年度評(píng)估等方式確保指標(biāo)的達(dá)成
? Ensures professional growth and training of the staff, by constantly stimulating them.
通過持續(xù)的激勵(lì)和培訓(xùn)以確保員工專業(yè)素養(yǎng)的提升
Product 產(chǎn)品
? Knows market trends and main competitors.
了解市場(chǎng)趨勢(shì)與主要競(jìng)爭(zhēng)對(duì)手
? Provides timely and useful feedback on product to Retail Merchandiser.
針對(duì)產(chǎn)品,,向零售采購(gòu)專員提出及時(shí),、有效的反饋
Visual 視覺陳列
? Ensures that the Store image and product care are in line with corporate standards and that the Staff is made to feel responsible as well to maintain these standards.
確保店鋪形象及貨品護(hù)理符合公司標(biāo)準(zhǔn),確保員工對(duì)維護(hù)該標(biāo)準(zhǔn)具有責(zé)任感
Stockroom庫(kù)房
? Optimizes stockroom management in order to make sure that stocks are stored as efficiently as possible to ease the sales, in collaboration with the Store Operations.
優(yōu)化庫(kù)房管理,,通過與店鋪運(yùn)營(yíng)部門的合作以確保庫(kù)存管理盡可能有效的支持銷售
? Supervises, controls and manages all the activities about year-end, sector and rotation stock takes by product category in collaboration with Store Operations and he/ she is as well responsible for the results.
與店鋪運(yùn)營(yíng)部合作,,監(jiān)督、控制并管理所有類別貨品在年終盤點(diǎn),、品類盤點(diǎn),、與周轉(zhuǎn)中的庫(kù)存情況,并對(duì)相關(guān)結(jié)果負(fù)責(zé)
Procedures 流程
? Makes sure that internal procedures are followed.
確保遵守內(nèi)部工作流程
? Deals with administration and accounting responsibilities.
承擔(dān)行政管理及財(cái)務(wù)責(zé)任